Fabulous After Care
Thank you so much for your fabulous after care of my Holden Cruze. Roger, your friendly and professional manner is really appreciated. Nothing was too much for you and your team and I will be recommending you to my friends and acquaintances.
Thankful for the Service
Would just like to let all you guys down there at Toyota know how thankful Nikki and I are for the service we received during the last month with the purchase of our new Hilux and the unfortunate findings of our Nissan Patrol.
We appreciate the follow up and continued communication with us. We will not hesitate in telling all our family and friends to use Wide Bay Motor Group for all car purchases.
Ben & Nikki Cross
Ode to a Local Business - Wide Bay Motor Group
My mother and father retired to Hervey Bay about three years ago to be closer to their grandchildren, buying a small house in a retirement village and buying a new car to see them through their retirement years.
Unfortunately, my father began having circulation trouble in his left foot due to an auto immune disease and after bypass graft surgery ended up losing his leg just below the knee.
This alone is a devastating event to deal with however he was also not able to drive their new car as it was a manual.
It had been two years since he had been behind the wheel, with my mother driving everywhere.
It was just another piece of independence that he had lost.
We had been to a few car yards and had been looking for other cars that may have been suitable however we all know that once you take a new car off the lot, you lose money very quickly.
It seemed that they would have to stay with things the way they were.
That was until my husband and I went to see the wonderful team at Wide Bay Motor Group in Hervey Bay.
I cannot express enough gratitude for the way my parents were treated and the fantastic fact that my father now is able to drive in their near new automatic Toyota Yaris.
To see the smile on my dad's face when he was behind the wheel is something I will forever be grateful to Wide Bay Motor Group for.
They are a fabulous local business, their professionalism and friendliness is second to none and I would recommend anyone looking for a car to go and see them.
Credit : Fraser Coast Chronicle
As a small local business owner, we at Sushi To You understand the importance of buying locally and reinvesting our profits back into our own community.
Buying locally not only stimulates our local economy, it helps locals to keep their jobs, it’s good for the environment (driving less km’s), it promotes a sense of community and when local businesses are supported by their community, those businesses are better positioned to support their community.
Have you ever considered who sponsors youth sports teams, sporting carnivals, cultural festivals and local business awards? That’s why whenever we need a new vehicle, we know we will get just a good a deal here as we might in Brisbane or elsewhere so we chose to buy local!”
Owner, Sushi To You
Understanding, Helpful & Professional
Approx 1 month ago I purchased a secondhand Prado from the Maryborough yard. I write to let you know how understanding, helpful & professional the team was. It was a pleasure doing business with him. Since then I have had cause to involve the Maryborough Service Section on three occasion. Every time the service was courteous, helpful, understanding and professional. The day after picking up the vehicle which was a Friday I went late in the afternoon to go out, (around 4.40pm) and discovered the battery to be dead. I rang the Service Section and within a short time a young mechanic who had just returned from Childers came and fitted a new battery. No complaints only a happy attitude. Having dealt with Kerry, Paul & Jason on the other occasions I can only say how courteous & helpful they have been. Please pass on my grateful thanks and appreciation to all. I don't know what you are doing to train your staff in customer relations but keep doing it as it has certainly worked for me. My humble thanks & appreciation for jobs well done.
Ian & Maureen
Utmost Care and Respect
We recently traveled to Hervey Bay with the intention of purchasing a Pre-Owned Vehicle, and had liaised prior to coming over with a number of different companies, including Wide Bay Motor Group.
Our contact at your company was primarily with Doug Woodroffe.
We wish to convey to you our pleasure with your company as a whole - from delightful Gemma on the phones, your Service Dept, and through to our dealings with Doug.
Doug was helpful in the extreme, which made things a lot easier for us with me being disabled and my husband Michael my carer.
At all times he treated us with the utmost care and respect, despite the unusually hot weather that week.
Nothing was too much trouble for Doug, and he facilitated a smooth and easy changeover to our replacement vehicle, ensuring that we were totally happy with the entire transaction, including follow up work needing to be done a day after we took possession of the vehicle.
We have only driven home to Eidsvold, but to date we are both very happy with the vehicle and would not hesitate to recommend your Hervey Bay outlet to anyone contemplating purchasing a vehicle. Should we ever require another vehicle you would be our immediate point of contact.
While sitting in the car awaiting Doug at one stage, we were also privy to your service department attending to an elderly gentleman experiencing trouble with his rear brake / indicator lights etc. Your servicemen then was impressive and so helpful and respectful... another reason for us feeling comfortable with your company.
So we thank you sincerely, and ask that the mentioned staff be commended for their work ethic. We are sure that their input has a lot of bearing on the success of your company.
Michael and Susan Kirwin
Friendly, Cheerful and Courteous
My wife and I are very happy with the service we receive from Maryborough for our vehicles. In particular I would like to commend Jason and Paul for their care, attention and determination to sort out a few problems that I had with my vehicle.
We find all the staff there friendly, cheerful and courteous, making it a pleasure to deal with your organisation.
Dr Gytis Simkus BDS
Very Impressed with the Level of Assistance
In July this year you and the rest of the team at Wide Bay Motors assisted us when our car required repairs. My wife and I where very impressed with the level of assistance we received from you and the service department.
Thank you for getting our car repaired speedily and not disrupting our holiday.
Your Staff are Remarkable
I was driving along Burrum Heads Rd towards Toogoom when my car stopped on the side of a very busy highway. I called your service department it was about 5.10pm. One of your employees Kerry answered the phone and was very helpful, asking me lots of questions, if I was safe? Do I have children? Is the car safe on the side of the road? etc.
Once it was established my vehicle was not going anywhere I had 3 calls from her explaining that your service manager Phil would be out with a loan car, a RACQ Tow Truck would be out to tow my vehicle back to your service area and a mechanic would be out to help anyway. Within 25 minutes of my phone call I had a convoy of people from your company to assist myself, my 2 year old son and my 18 year old daughter. My husband works in the mines and was not here to assist. I have no family in the Bay area and at first felt very vulnerable.
With your staff they are remarkable and I thank them from the bottom of my heart with regards to how safe I felt the other day.
I did not have to lift a finger they removed all of my shopping, dry cleaning and the car seat into the loan car. Phil did it all with the help of one of his mechanics - sorry I don't remember his name! But he was great too!
We love Clarissa she was ringing me at least three times a day to inform me of the status of the vehicle and what they were doing to help find the problem. She was very empathetic and understanding. This was all covered by warranty thank goodness! It was a very stressful time and your staff were awesome.
Your service was incredible and I can assure you I am telling EVERYONE!
I will definitely buy another car from your when the time is to come.
Works Tirelessly to Match You with the Best Vehicle
It is no coincidence that one in every three new car buyers on the Fraser Coast purchases their vehicles from Wide Bay Motor Group.
From your initial enquiry through every step of the sales process, the Wide Bay Toyota team understands your desires and works tirelessly to match you with the best vehicle to suit your motoring needs.
Dealer principal Jason Wiegmink is an astute businessperson who is determined to uphold the long-standing relationship with the Fraser Coast motoring public and to constantly exceed customer's expectations.
I recently purchased a Rav 4 as a surprise gift for my wife and the Wide Bay Toyota team were behind me every step of the way, even organizing flowers as a special touch at the vehicle handover.
From arranging hassle-free finance and insurance, to service and after sales support, Wide Bay Motor Group won't disappoint.
If you are in the market for a new Toyota, Mazda, Mitsubishi or quality pre-loved vehicle, Wide Bay Motor Group will match you with the vehicle just right for your needs and budget.